FAQ
Why Use a Qualified Electrician?
Each year, faulty wiring or electrical appliances cause thousands of home fires in the UK, leading to injuries, tragic loss of life, and significant property damage. According to recent statistics, over 12,000 fires annually are attributed to electrical faults, resulting in serious injuries and dozens of fatalities. In addition, more than 2.5 million homes in the UK require essential electrical repairs, with older properties being at particular risk.
Unqualified DIY repairs contribute to these figures, with approximately 2,000 injuries and dozens of deaths from electrocution occurring each year. These incidents highlight the importance of using qualified electricians to handle even seemingly minor electrical tasks.
Why Choose a Qualified Electrician?
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Compliance with Regulations: Recent legislation mandates that in England and Wales, electrical work must be performed by a qualified professional who adheres to current safety standards. Non-compliance can lead to penalties and insurance complications.
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Regular Inspections: The Institution of Engineering and Technology (IET) recommends that all homes undergo wiring inspections every 10 years, or more frequently for older properties or rental units.
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Safety Assurance: Qualified electricians follow the latest safety protocols to prevent hazards, ensuring that installations and repairs protect you and your property from preventable risks.
The message is clear: DON'T attempt electrical work yourself!
Protect your home, your family, and your investment by choosing a qualified electrician for any electrical work.
Frequently Asked Questions
General Questions
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What areas do you cover?
We provide a range of electrical services across Berkshire and surrounding areas, catering to both residential and commercial clients. -
What experience and certifications does MKR Electrical Services hold?
Established in 2003, we bring decades of expertise in electrical work. We are registered with both NAPIT and TrustMark, ensuring all work adheres to the highest standards in safety, quality, and compliance. -
Do you offer free estimates and inspections?
Yes, we provide free, no-obligation estimates and visual inspections to help you understand the scope and cost of your project. -
Do you offer a 24-hour emergency call-out service?
Yes, we provide a 24-hour emergency call-out service, ensuring our team is available day and night for urgent electrical issues. -
What payment methods do you accept?
We accept multiple payment options, including credit/debit cards, bank transfers, and more for your convenience. We don't take any deposits for smaller projects but payment will be due strictly on completion. On larger projects we will discuss and agree any staged payments with you prior to commencing works.
Service-Specific Questions
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EV Chargers
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What types of EV chargers do you install?
We install a range of EV chargers, including 7kW home chargers and 22kW commercial units. Our team will guide you in selecting the best option based on your vehicle, usage, and charging needs. -
Can I get a government grant for EV charger installation?
Yes, government grants are available for eligible customers, including those in rental properties or apartments. We can assess eligibility and support you with the application process.
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Battery Storage Solutions
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What is battery storage, and how can it benefit me?
Battery storage systems allow you to store renewable energy for later use, reducing reliance on the grid and lowering energy costs. They’re ideal for those with solar panels or those seeking greater energy independence. -
Can you integrate battery storage with existing solar panels?
Absolutely. We offer seamless integration of battery storage with solar panels, maximising renewable energy efficiency.
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Testing and Certification
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What is an Electrical Installation Condition Report (EICR), and do I need one?
An EICR is a detailed inspection of your electrical systems, identifying potential hazards, outdated wiring, and overall compliance. Landlords are legally required to obtain EICRs, and they’re also highly recommended for homeowners and businesses. -
How often should I have my property inspected?
For homeowners, we recommend an EICR every 10 years. Rental properties should be inspected every 5 years, and commercial properties may require more frequent checks depending on usage.
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Part P Certification
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What is Part P certification, and why is it important?
Part P certification ensures that all electrical work carried out in your home meets UK Building Regulations. It’s required by law for major electrical work and essential for safety and compliance.
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Rewiring and Fuse Boxes
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How do I know if my property needs rewiring?
Older properties may require rewiring to meet modern safety standards. Warning signs include frequent tripping, flickering lights, or an outdated fuse box. We can assess your property and recommend rewiring if needed. -
Can you upgrade my fuse box to a modern consumer unit?
Yes, we offer fuse box upgrades to modern consumer units, improving safety and making future maintenance easier.
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Fire and Smoke Alarms
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Do you install fire and smoke alarm systems?
Yes, we install fire and smoke alarms for both residential and commercial properties, ensuring they meet current safety standards and are strategically placed for optimal protection.
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Lighting and Outdoor Electrical
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Can you help with garden and security lighting installations?
Certainly. We provide a range of outdoor lighting solutions, including security lighting, garden feature lighting, and waterproof outdoor sockets. -
Do you offer energy-efficient lighting options?
Yes, we specialise in energy-efficient lighting, including LED installations, to help reduce your electricity bills.
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Sockets & Switches
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Can you install additional sockets or switches in my home or business?
Yes, we safely install additional sockets and switches to meet your electrical needs, whether it’s for a home office, kitchen, or commercial space.
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Safety and Compliance Questions
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Do I need surge protection in my home or business?
Surge protection is highly recommended, particularly for properties with sensitive electronics or high power usage. Surge Protection Devices (SPDs) protect against voltage spikes, prolonging the lifespan of your equipment. -
What is PEN fault detection, and is it required for EV chargers?
PEN fault detection is essential for EV chargers connected to certain UK electrical systems, as it mitigates electric shock risks in certain fault conditions. We ensure all EV installations comply with current safety regulations. -
Are your services compliant with the latest electrical regulations?
Yes, all our services comply with the latest IET Wiring Regulations. We also provide necessary certifications for work that requires legal and safety compliance.
Installation Process Questions
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How long does it take to install an EV charger?
An EV charger installation typically takes a few hours, depending on your setup. We conduct a site survey beforehand to ensure a smooth, efficient process. -
What should I expect during a rewiring project?
Rewiring can take several days, depending on the property’s size. We work to minimise disruption and keep you informed throughout the process, ensuring a safe and compliant system. -
Do you handle all permits and certifications?
Yes, we manage all required permits, certifications, and regulatory requirements for installations, ensuring compliance with UK safety standards. -
How should I prepare for your visit?
For most services, we only require access to the work area. For larger projects, like rewiring, we’ll advise you on any necessary preparations in advance.
Why use a TrustMark member?
The TrustMark Website has the largest database of accredited tradesmen in the country and provides a route for householders to find reputable tradesmen 24/7.
All firms operate to the same core criteria by signing a code of practice that includes insurance, good health, safety practices and customer care. Further to this firms provide deposit protection and offer additional warranty cover along with a user friendly complaints procedure. By operating to these criteria firms signed up to TrustMark are able to state they operate to Government Endorsed Standards.
Tradesmen joining NAPIT have the option to join TrustMark, however, by also joining the TrustMark scheme tradesmen and firms can market themselves as TrustMark approved, have use of the logo and also have their details displayed on the TrustMark website. With on average over 250,000 viewings of firms’ details per month the website may increase your opportunities of receiving more enquiries from homeowners.
Furthermore if as a Homeowner you choose to use a NAPIT Trademan also registered with TrustMark you will have the added peace of mind that they have not only been assessed by NAPIT for the correct qualifications and business practices to carry out a fair job at a fair price, they will also be fully approved by TrustMark and independently checked to ensure consumer protection.
Why use a NAPIT member?
1.You know exactly who is working for you…
Every NAPIT professional carries an identity card which shows who they are and what work they are qualified to carry out.
2.Guarantees you can trust
NAPIT Members carrying out domestic work in the UK can also be part of the Government Trustmark scheme. This gives you the assurance that the work will be carried to a professional standard. TrustMark signifies that a business has insurance, good health and safety practices and proper dealings with customers. NAPIT carries out regular checks on the quality of work, trading practices and customer satisfaction. This is not mandatory to every NAPIT member, however, it is encouraged as an added benefit to both members and the public to re-enforce good working practices.
3.Work Quality Guarantee for your peace of mind
All work that is completed under a written contract and is notified to NAPIT is covered by a Work Quality Guarantee. In the event that your tradesperson is no longer in business, NAPIT provides a warranty to ensure that your installation will comply with the appropriate industry standards for six-years from the date of completion.